1. About This Policy

This Privacy Policy explains how EngrShakir (“we”, “us”, or “our”) handles personal information through engrshakir.com, its forms, learning resources, BIM tools, and related digital services.

Our website provides BIM and Revit resources, software and web development services, automation solutions, tutorials, and digital products. Some services may be hosted on separate subdomains or third-party platforms.

2. Information We May Collect

Depending on how you use our website, we may collect the following information:

• Contact details: Name, email address, WhatsApp or phone number, and other details you submit through contact or project inquiry forms.
• Project information: Company name, requested service, project timeline, project description, and links or files you choose to share.
• Newsletter information: Email address and subscription preferences when you sign up for updates.
• Technical information: Browser type, device information, IP address, approximate location derived from IP, and website usage data, where collected by our hosting, security, analytics, or other tools.
• Transaction information: Where digital products are sold, relevant order and transaction records may be processed by our website and payment providers. Payment card details are generally handled by the payment provider rather than stored directly by us.

Please do not submit passwords, confidential project files, or sensitive personal information through general inquiry forms unless the service specifically requires it and a suitable secure method has been arranged.

3. How We Use Your Information

We may use the information we collect to:

• Respond to questions, project requests, and support inquiries.
• Provide requested services, tools, downloads, and digital products.
• Send newsletters or updates when you have subscribed.
• Process orders, maintain records, and provide purchase support.
• Maintain website security, prevent abuse, and troubleshoot technical issues.
• Understand website performance and improve our content and services.
• Meet applicable legal, tax, accounting, and regulatory obligations.

4. Cookies and Analytics

Our website or its service providers may use cookies and similar technologies to support essential website functionality, remember preferences, improve security, and measure website performance.

You can manage cookies through your browser settings. Blocking certain cookies may affect some website features. Where required by law, we will seek consent before using non-essential cookies or similar technologies.

If analytics, advertising, or embedded third-party services are enabled, their technologies may collect information according to their own settings and privacy policies.

5. Contact Forms and Project Files

If you contact us about a project, we use the information you provide to understand your requirements and communicate with you. Information may include your service selection, business details, project timeline, and links to drawings, models, documents, or other materials.

Please share only materials you are authorized to disclose. We will handle submitted project information for the relevant inquiry or service and retain it only as reasonably necessary, subject to applicable legal and contractual obligations.

6. Newsletter and Marketing

If you subscribe to our newsletter, we may use your email address to send BIM and Revit tutorials, automation tips, software updates, free resources, and digital product announcements.

You can unsubscribe using the link in a marketing email, where available, or by contacting us. Unsubscribing from marketing does not necessarily stop essential messages about a service or purchase.

7. Digital Products and Payments

Digital products may be offered through our website or a separate store, including store.engrshakir.com, if available.

Orders and payments may involve third-party payment processors, e-commerce providers, or delivery platforms. These providers process information under their own terms and privacy policies. We may receive order details needed to confirm purchases, provide downloads, issue refunds, and maintain required business records.

We do not claim that all payment information is processed or stored exclusively on our own systems.

8. When We Share Information

We do not sell personal information. We may share information when reasonably necessary with:

• Website hosting, maintenance, security, and infrastructure providers.
• Email and newsletter delivery services.
• Payment processors, e-commerce platforms, and digital delivery providers.
• Analytics or technical service providers used to operate or improve our website.
• Professional advisers, regulators, law enforcement, or other parties where disclosure is legally required or necessary to protect rights and safety.

Service providers should receive only the information reasonably needed for their role and may process it under their own applicable terms or our arrangements with them.

9. Third-Party Websites and Services

Our website may link to external websites, video platforms, social networks, payment services, or other third-party tools. We do not control the privacy practices of those services. Please review their privacy policies before sharing information or completing a transaction with them.

10. Data Security and Retention

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, fulfilling orders, maintaining business records, resolving disputes, and complying with legal obligations. Retention periods vary according to the type of information and its purpose.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to your personal information, correct inaccurate details, request deletion, withdraw consent, object to certain processing, or request a copy of information you provided.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing a request. Some information may need to be retained where required by law or for legitimate business purposes.

12. International Data Transfers

Our hosting or service providers may process information in countries other than the country in which you live. Where applicable, we will take reasonable steps to ensure that international transfers are handled in accordance with relevant data protection requirements.

13. Children’s Privacy

Our website and services are intended for a general professional and educational audience, not specifically for children. We do not knowingly collect personal information from children in circumstances where parental consent or other authorization is required. If you believe a child has provided personal information improperly, please contact us so we can review the matter.

14. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal requirements change. Any revised version will be published on this page with an updated revision date. We encourage you to review this page periodically.